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Agentic AI for IT, HR and customer service
Pros
- Broad agentic automation
- Multi-domain (IT/HR/CX)
- Enterprise integrations
Cons
- Pricing opaque (sales-qualified)
- Implementation fees
- Six-figure deals common
✓ Where it shines / best for
- Large enterprises automating IT, HR, and customer service together
- Organizations wanting agentic auto-resolution at scale
- Teams already on ITSM platforms like ServiceNow
✕ Not the best fit for
- SMBs needing a low-cost, simple chatbot
- Buyers wanting transparent flat pricing
- Single-channel FAQ-only deployments
Features
- ✓ API access
- ✓ Agentic AI
- ✓ Conversational AI
- ✓ Customer Service Automation
- ✓ Voice Support
- ✓ Auto Resolution
- ✓ Enterprise Integrations
- ✓ Itsm
- ✓ Multi LLM
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Custom / Enterprise | Custom | quote | No public pricing; enterprise quote-based. Third-party data: median ~$90k/yr (range ~$50k-$120k). Acquired by Automation Anywhere (Nov 2025). Contact sales |
Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.
Specifications
| acquired_by | Automation Anywhere (2025) |
Sponsored
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