← All software
A fully managed AI customer service platform with humans in the loop.
Pros
- Done-for-you managed service (AI + humans + QA) in one price
- Per-resolution model includes setup, integrations, maintenance
- Strong multilingual and omnichannel coverage
Cons
- Per-resolution fee can be costly for low-volume SMBs
- Less DIY control than self-serve platforms
- Premium add-ons (dedicated teams, non-EN/ES, surge) cost extra
✓ Where it shines / best for
- Growing companies wanting AI plus managed human CX in one service
- Brands scaling support without building an in-house team
- Teams preferring outcome-based pricing tied to resolutions
✕ Not the best fit for
- Companies wanting pure self-serve software they fully control
- Buyers needing fixed per-seat pricing
- Very low support volume not justifying a managed service
Features
- ✓ Augmented AI customer service: AI agents plus expert human support
- ✓ Outcome-based pay-per-resolution managed service
- ✓ Omnichannel: chat, email, voice, SMS, social
- ✓ AI grounded on company knowledge with human escalation
- ✓ 50+ language multilingual support
- ✓ QA and CSAT-driven quality management
- ✓ Fast managed deployment with staffing and tooling included
- ✓ White-labeling and analytics/reporting on resolutions
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Proof of value / setup | $0 | free | Setup, onboarding, and proof of value are always free; no charge for support |
| Per-resolution (managed service) | $1.25 | per resolution | Outcome-based pricing; pay per resolved issue. Includes full managed service (24x7 human handoff, agentic workflows, KB management) |
| Fixed monthly platform fee | ~$2,900 | per month | Covers deployment, onboarding, maintenance, QA, reporting, CX insights, training, white-labeling, platform. Add-ons for extra languages, dedicated teams, surge volume, custom integrations |
Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.
Sponsored
A full review is being generated for this product and will appear here shortly.