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Lorikeet

by Lorikeet

AI customer concierge for complex support

Pros

  • Public, outcome-aligned pricing
  • Handles complex/regulated support
  • Not charged for bad resolutions

Cons

  • No free tier
  • Annual commitment
  • Higher entry barrier for early stage

✓ Where it shines / best for

  • Fintech/healthtech support
  • Complex workflow automation
  • Teams wanting per-resolution billing

✕ Not the best fit for

  • Tiny support volumes
  • Free-tool seekers

Features

  • ✓ Agentic resolution of complex tickets
  • ✓ Pay-per-resolution credits
  • ✓ No per-seat or setup fees
  • ✓ HIPAA BAA (Scale)
  • ✓ Engineering support (Scale)
  • ✓ Workflow/integration depth

Pricing

PlanPriceBillingNotes
Start$1,500/moAnnual; 18,000 credits/yr
Scale$4,000/moAnnual; 48,000 credits/yr, HIPAA BAA
EnterpriseCustom20k+ tickets/mo or complex needs

Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.

Specifications

pricingper resolution
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