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Lorikeet

by Lorikeet

AI customer concierge for complex support

Pros

  • Public, outcome-aligned pricing
  • Handles complex/regulated support
  • Not charged for bad resolutions

Cons

  • No free tier
  • Annual commitment
  • Higher entry barrier for early stage

✓ Where it shines / best for

  • Fintech, healthcare, and complex B2C support with high-stakes workflows
  • Teams needing AI that follows precise procedures, not just FAQ answers
  • Companies wanting an AI agent that takes actions across internal systems

✕ Not the best fit for

  • Small businesses wanting cheap, simple FAQ deflection
  • Self-serve buyers wanting instant signup without sales
  • Teams needing a full standalone helpdesk (it layers on existing ones)

Features

  • ✓ API access
  • ✓ Multilingual
  • ✓ Free trial
  • ✓ AI Agent
  • ✓ Ticket deflection
  • ✓ Workflow automation
  • ✓ Human In The Loop
  • ✓ Multi Step Actions
  • ✓ Decision Graph

Pricing

PlanPriceBillingNotes
Free Trial / PilotFreetrialPilot/proof-of-concept available via sales
StandardCustomannualUsage/resolution-based pricing; quote from sales
EnterpriseCustomannualAdvanced security, SSO, dedicated support, custom integrations — contact sales

Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.

Specifications

pricingper resolution
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