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AI assistant for employee support
Pros
- Strong internal/employee support
- Broad departmental coverage
- Backed by ServiceNow
Cons
- Priced on total headcount
- Six-figure deals + services
- No public pricing
✓ Where it shines / best for
- Large enterprises automating internal IT and HR employee support
- Organizations standardized on Slack or Microsoft Teams for help
- ServiceNow customers wanting deep agentic automation
✕ Not the best fit for
- External / customer-facing support as a primary use case
- Small businesses or anyone needing low-cost transparent pricing
Features
- ✓ API access
- ✓ Multilingual
- ✓ No-code
- ✓ Agentic AI
- ✓ Workflow automation
- ✓ Employee Support
- ✓ Enterprise search
- ✓ Slack Integration
- ✓ Teams Integration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Enterprise (custom) | Custom | annual | Quoted per number of employees / supported users; annual enterprise contracts. No public self-serve pricing. Now part of ServiceNow. |
| Demo / pilot | Contact sales | one-time | Custom demo and deployment scoping via sales. |
Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.
Specifications
| acquired_by | ServiceNow (2025) |
| pricing_basis | total headcount |
Sponsored
A full review is being generated for this product and will appear here shortly.