← All software
Moveworks logo
software Customer Support

Moveworks

by Moveworks (ServiceNow)

AI assistant for employee support

Pros

  • Strong internal/employee support
  • Broad departmental coverage
  • Backed by ServiceNow

Cons

  • Priced on total headcount
  • Six-figure deals + services
  • No public pricing

✓ Where it shines / best for

  • Large enterprises automating internal IT and HR employee support
  • Organizations standardized on Slack or Microsoft Teams for help
  • ServiceNow customers wanting deep agentic automation

✕ Not the best fit for

  • External / customer-facing support as a primary use case
  • Small businesses or anyone needing low-cost transparent pricing

Features

  • ✓ API access
  • ✓ Multilingual
  • ✓ No-code
  • ✓ Agentic AI
  • ✓ Workflow automation
  • ✓ Employee Support
  • ✓ Enterprise search
  • ✓ Slack Integration
  • ✓ Teams Integration

Pricing

PlanPriceBillingNotes
Enterprise (custom)CustomannualQuoted per number of employees / supported users; annual enterprise contracts. No public self-serve pricing. Now part of ServiceNow.
Demo / pilotContact salesone-timeCustom demo and deployment scoping via sales.

Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.

Specifications

acquired_byServiceNow (2025)
pricing_basistotal headcount
Sponsored

A full review is being generated for this product and will appear here shortly.

Compare with

Compare
Compare