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Otter.ai

by Otter.ai, Inc.

The veteran AI meeting assistant that transcribes, summarizes, and chats with your conversations in real time.

Pros

  • Long-standing, mature product with strong real-time transcription
  • Generous free tier for casual users
  • Sales and enterprise agents beyond basic notetaking

Cons

  • Free and Pro tiers have restrictive minute and import caps
  • Summaries can be less polished than newer note-first tools
  • Enterprise features (SSO, HIPAA) gated behind custom pricing

✓ Where it shines / best for

  • Teams wanting automatic meeting recording and transcription
  • Students and professionals capturing lectures and calls
  • Sales teams syncing meeting notes to CRM
  • Users wanting AI chat across meeting history

✕ Not the best fit for

  • Privacy-strict teams avoiding recording bots
  • Users wanting bot-free on-device capture
  • Those needing noise cancellation

Features

  • ✓ Free tier
  • ✓ Transcription
  • ✓ Action-item extraction
  • ✓ API access
  • ✓ AI Summaries
  • ✓ Real-time
  • ✓ Mobile app
  • ✓ Ask AI
  • ✓ CRM Sync
  • ✓ Live Captions
  • ✓ Speaker Identification

Pricing

PlanPriceBillingNotes
Basic$0monthly300 transcription minutes/month, 30 min per conversation, 3 lifetime imports
Pro$16.99monthlyBilled monthly; 1,200 minutes/month, 90 min per conversation
Pro (annual)$8.33monthlyBilled annually (~$100/year)
Business$30monthly per userBilled monthly; 6,000 minutes/month, 4 hours per conversation, admin controls
Business (annual)$20monthly per userBilled annually
EnterpriseCustomcustomSSO, advanced security and compliance; contact sales

Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.

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