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The veteran AI meeting assistant that transcribes, summarizes, and chats with your conversations in real time.
Pros
- Long-standing, mature product with strong real-time transcription
- Generous free tier for casual users
- Sales and enterprise agents beyond basic notetaking
Cons
- Free and Pro tiers have restrictive minute and import caps
- Summaries can be less polished than newer note-first tools
- Enterprise features (SSO, HIPAA) gated behind custom pricing
✓ Where it shines / best for
- Individuals and students needing live transcription
- Sales teams wanting CRM-synced meeting insights
- Teams already standardized on Zoom/Teams/Meet
✕ Not the best fit for
- Users who want a private, no-bot notetaker
- Tiny teams sensitive to per-seat minute caps
Features
- ✓ Real-time live transcription with speaker identification
- ✓ Automated meeting summaries and action items
- ✓ OtterPilot bot auto-joins Zoom/Teams/Google Meet
- ✓ Otter AI Chat to query meetings
- ✓ Audio/video file imports and transcription
- ✓ CRM and workflow integrations (Salesforce, HubSpot, Zapier)
- ✓ OtterPilot for Sales with deal insights
- ✓ Admin analytics, SSO/SCIM, and HIPAA add-on (Enterprise)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Basic | $0 | free | 300 monthly transcription minutes; 3 lifetime file imports; speaker ID, AI chat; max 1 concurrent meeting |
| Pro | $8.33 | per user/month billed annually | $16.99/mo monthly ($99.99/yr annual); 1,200 monthly minutes; 10 file imports/mo; 90-min meeting cap; up to 2 concurrent meetings |
| Business | $19.99 | per user/month billed annually | $30/mo monthly; unlimited meetings; up to 4 hrs/meeting; 3 concurrent meetings; unlimited file imports; admin analytics |
| Enterprise | Custom | contact sales | SSO, SCIM, domain capture, video replay, API, OtterPilot for Sales, HIPAA add-on; requires demo |
Pricing verified from the official source. Prices change often — confirm on the vendor's site before buying.
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