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Gorgias
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|---|---|
| Score | 8.0/10 |
| Type | software |
| Category | Customer Support |
| Summary | The AI agent built for ecommerce, billed per automated resolution. |
| Starting price | $0.90 per automated resolved conversation |
| Visit → |
Feature matrix
8 features| Feature | Gorgias AI Agent |
|---|---|
| Ecommerce-native AI Agent (Support + Shopping Assistant) | ✓ |
| Order tracking, returns, and FAQ automation | ✓ |
| Live inventory and shopper-data-aware upsells and discounts | ✓ |
| Flows and Order Management automation | ✓ |
| Deep Shopify and ecommerce platform integrations | ✓ |
| Per-resolution billing (pay only for full automated resolutions) | ✓ |
| Unified helpdesk across chat, email, social | ✓ |
| Revenue and conversion analytics | ✓ |
✓ = the product lists this capability. Capabilities are normalized to a shared vocabulary so the same feature lines up across products.